This Privacy Policy explains exactly how lg999 collects, uses, stores, and protects the personal information of Pakistani players. We believe in full transparency — you deserve to know what happens with your data from the moment you land on our platform to the day you decide to close your account. Read this document carefully before registering.
IMPORTANT: This Privacy Policy ("Policy") describes how lg999 ("lg999", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "Player", "User") who access or use the lg999 website, mobile platform, games, and associated services. By creating an account with lg999, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the lg999 platform.
At lg999, the privacy of every Pakistani player is something we take seriously — not just because we are legally required to, but because our platform is only as trustworthy as the data protection practices we put behind it. Whether you are placing a cricket bet from Karachi, spinning a slot from Lahore, or logging in for a live Teen Patti session from Islamabad, the personal information you share with us deserves robust, transparent, and accountable handling.
This Policy applies to all personal data collected through the lg999 website located at lg999.org, the lg999 mobile platform, any promotional communications we send, and all interactions between you and lg999's support team. It also applies to data collected during the Know Your Customer (KYC) and anti-money laundering (AML) verification processes that are mandatory for all real-money accounts.
lg999 is committed to processing personal data in a manner that is lawful, fair, transparent, and limited to what is strictly necessary for the purposes described in this Policy. We do not sell, rent, or trade your personal data to third-party marketers under any circumstances.
This Policy should be read alongside lg999's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. Together, these three documents form the complete player agreement governing your use of the lg999 platform.
For the purposes of applicable data protection legislation, lg999 is the data controller in respect of all personal data collected through the lg999 platform. As data controller, lg999 determines the purposes and means by which your personal data is processed and bears primary responsibility for ensuring that such processing is conducted lawfully and in accordance with this Policy.
lg999 operates under international gaming authority licensing. All personal data processing activities are conducted in compliance with applicable data protection laws and the requirements imposed by lg999's licensing authority. Where lg999 engages third-party data processors — such as payment processors, KYC verification providers, and game suppliers — such processors are required to handle your data strictly in accordance with lg999's instructions and applicable legal requirements.
For all data-related enquiries, requests, and complaints, you may contact lg999's designated data protection contact at: [email protected]
lg999 collects only the personal data that is necessary for the specific purposes described in this Policy. The categories of personal data we collect include, but are not limited to, the following:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, photograph | Registration & KYC verification |
| Contact Data | Email address, phone number, residential address (city, province) | Registration & account updates |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details (HBL, UBL, Meezan), transaction history | Deposits, withdrawals & KYC |
| Technical Data | IP address, device ID, browser type, operating system, cookies | Platform access (automated) |
| Usage Data | Games played, bets placed, session duration, login timestamps, game history | Platform use (automated) |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Verification Documents | Scanned copies of CNIC, passport, utility bills, bank statements | KYC & AML compliance |
lg999 does not collect or store complete card numbers. Payment card data is handled exclusively by PCI-DSS certified payment processors. lg999 only retains a tokenised reference to verify that a payment method belongs to the registered account holder.
lg999 collects personal data through the following channels:
Data you provide directly when you register an account, complete KYC verification, make a deposit or withdrawal request, contact our support team, or respond to promotional communications. This includes all information entered into forms on the lg999 platform following your lg999 login.
Technical and usage data collected automatically as you interact with the lg999 platform. This includes data gathered via cookies, web beacons, server logs, and similar tracking technologies. Please refer to Section 10 of this Policy for full details of our cookie practices.
In certain circumstances, lg999 may receive or verify personal data from trusted third-party sources, including:
lg999 only sources data from third parties where it is lawful to do so and where such data is necessary to fulfil a legal obligation or protect the platform against fraud. Third-party data sources are carefully vetted before use.
lg999 uses your personal data only for the specific, legitimate purposes set out below. We do not use your data for purposes that are incompatible with those for which it was originally collected.
lg999 processes your personal data only where a valid legal basis exists for doing so. The primary legal bases on which lg999 relies are as follows:
lg999 does not sell your personal data to third parties for commercial purposes under any circumstances. However, lg999 may share your personal data with the following categories of third parties where necessary and lawful:
lg999 engages carefully selected third-party service providers to assist in operating the platform. These include payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, Visa, Mastercard, 1LINK OTC), KYC identity verification providers, IT infrastructure and hosting providers, customer support software providers, and game content suppliers. All such processors are bound by data processing agreements that restrict their use of your data strictly to the purposes for which it was shared.
lg999 may be legally required to disclose personal data to regulatory bodies, law enforcement agencies, or tax authorities where required by applicable law or where such disclosure is necessary to protect the safety of players or the integrity of the platform. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.
In the event of a merger, acquisition, sale of assets, or restructuring of the lg999 business, personal data held by lg999 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and the applicable data protection arrangements prior to their data being transferred to a new controller.
All third-party data processors engaged by lg999 are contractually required to maintain the confidentiality and security of your personal data, use it only for the purposes specified by lg999, and comply with applicable data protection laws. lg999 maintains an up-to-date register of all active data processors.
lg999 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and contractual obligations. The following retention periods apply as a general guide:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | AML / KYC regulatory requirement |
| Financial Transaction Records | 7 years after transaction date | Legal & tax compliance |
| Game & Betting History | 5 years after account closure | Dispute resolution & audit |
| Support Communications | 3 years after last interaction | Complaint handling & legal claims |
| Self-Exclusion Records | Indefinitely (or as required by regulator) | Responsible gaming enforcement |
| Marketing Consent Records | Until consent is withdrawn + 3 years | Demonstrating lawful marketing basis |
| Technical / Log Data | 12 months from collection | Security monitoring & fraud detection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with lg999's data destruction procedures. Anonymised data — which can no longer be attributed to any identifiable individual — may be retained indefinitely for statistical and analytical purposes.
lg999 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. Our security framework includes:
While lg999 applies robust security measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your lg999 login credentials. Never share your password with anyone. If you suspect your account has been compromised, contact [email protected] immediately.
The lg999 platform uses cookies and similar tracking technologies to enhance your user experience, maintain your session, and collect analytical data about platform usage. The following categories of cookies are used:
These cookies are essential for the lg999 platform to function correctly. They maintain your login session, remember your language preference, and enable core security features such as CSRF protection. These cookies cannot be disabled without impairing the functionality of the platform.
These cookies collect aggregated, anonymised data about how players interact with the lg999 platform — such as which games are most played, which pages are visited most frequently, and how long sessions typically last. This data helps lg999 improve platform performance and user experience for all Pakistani players.
These cookies remember your preferences and personalisation settings — such as your preferred deposit method (JazzCash, EasyPaisa, etc.) and display settings — so that you do not need to reconfigure them on every visit following your lg999 login.
Where you have provided consent, marketing cookies may be used to deliver relevant promotional content and track the effectiveness of lg999's marketing campaigns. You may withdraw consent for marketing cookies at any time through your browser settings or by contacting our support team.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the lg999 platform and your overall gaming experience.
As a player on the lg999 platform, you have a number of rights in relation to the personal data we hold about you. lg999 is committed to honouring these rights in accordance with applicable data protection law. Your rights include:
Request a copy of all personal data lg999 holds about you (Subject Access Request).
Request correction of any inaccurate or incomplete personal data held on your account.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that lg999 restricts the processing of your data in certain circumstances while a dispute or objection is being resolved.
Receive your personal data in a structured, machine-readable format for transfer to another service provider.
Object to the processing of your personal data for direct marketing purposes or on grounds of legitimate interest.
Withdraw previously given consent for marketing communications or non-essential cookie use at any time without penalty.
Lodge a complaint with the relevant supervisory authority if you believe lg999 has processed your data unlawfully.
To exercise any of the above rights, please submit a written request to [email protected]. lg999 will acknowledge your request within 5 business days and respond substantively within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case lg999 will notify you of the extension and the reasons for it.
Please note that certain rights are subject to limitations. For example, lg999 may be unable to delete personal data that it is legally required to retain for AML, KYC, or tax compliance purposes. Where a right cannot be fully exercised, lg999 will explain the reason in its response to your request.
The lg999 platform is strictly intended for adults aged 21 years and above. lg999 does not knowingly collect or process personal data relating to individuals under the age of 21. All players are required to verify their age and identity during the KYC process before any real-money transactions are permitted on their account.
If lg999 discovers or reasonably suspects that personal data belonging to a minor has been collected — whether through a fraudulent registration or any other means — lg999 will immediately suspend the relevant account, delete all associated personal data to the extent permitted by applicable law, and report the matter to the relevant authorities where required.
Parents and guardians who believe that a minor may have registered on the lg999 platform should contact our support team immediately at [email protected]. We take such reports extremely seriously and will act without delay.
🔞 lg999 enforces strict age verification measures. Providing false information about your age to access the lg999 platform is a violation of our Terms & Conditions and may result in permanent account closure and forfeiture of all associated funds.
lg999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or platform practices. All material changes to this Policy will be communicated to registered players via email notification or a prominent notice on the lg999 platform at least 14 days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage all players to review this Policy periodically to stay informed about how lg999 protects their personal data. Continued use of the lg999 platform following notification of a Policy update constitutes acceptance of the revised Policy.
Where changes to this Policy require your renewed consent — for example, if lg999 introduces a new category of data processing for which consent is the legal basis — lg999 will seek that consent explicitly before commencing the new processing activity.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which lg999 processes your personal data, please do not hesitate to contact our data protection team. We are here to help Pakistani players understand and exercise their data rights.
You can reach the lg999 data protection contact using the following details:
If you are not satisfied with lg999's handling of your data protection request or complaint, you have the right to escalate your concern to the relevant supervisory authority or to seek independent legal advice. lg999 encourages players to contact us directly in the first instance so that we have the opportunity to resolve any concern before formal escalation.
lg999 is committed to resolving all data protection queries promptly and fairly. Our team is trained in data protection obligations and will treat all requests with the confidentiality and professionalism they deserve. We value the trust Pakistani players place in the lg999 platform.
From encryption to your right of erasure, lg999 backs every privacy promise with real technical and legal safeguards built specifically for Pakistani players.
All sensitive player data stored on lg999 servers — including CNIC documents, bank details, and KYC records — is encrypted using AES-256, the same standard used by international financial institutions.
lg999 operates a strict no-sell, no-rent, no-trade policy for player data. Your personal information will never be passed to third-party marketers or data brokers under any circumstances whatsoever.
lg999 upholds internationally recognised data rights for all Pakistani players — access, rectification, erasure, portability, and the right to object — with a committed 30-day response window.
JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transactions are processed by PCI-DSS certified payment partners. lg999 never stores full card numbers or raw banking credentials on its own systems.
Every category of data lg999 holds has a defined, documented retention period. Once that period expires, data is securely deleted or anonymised — no indefinite hoarding of player information.
You can withdraw consent for marketing communications at any time with a single email to our support team. Opt-out requests are processed within 24 hours and your preference is permanently recorded.
lg999 combines world-class data protection with an unbeatable gaming experience — cricket betting, live casino, slots, and Teen Patti, all secured by enterprise-grade privacy safeguards.
🔞 For players aged 21 and above only. Please gamble responsibly.